Continuing our educational journey through the series “How and Why Service Changes Happen,” we now visit our marketing team and how they prepare for service changes.

Building on our previous story, where we explored the reasons behind these changes and the planning involved, we now shift our focus on the role played by the marketing team in informing and engaging our community about the upcoming service changes.

Watch this video interview to gain an exclusive glimpse into the meticulous preparations made by our marketing team to ensure our community is well informed.