NEW: Buy single-ride fares in the app with Tap & GO!
rideRTC App
Download. Plan. Buy. Go
The RTC’s official smartphone app, rideRTC is available for download! Whether you’re a first-time rider and need to know how to get started, or a frequent rider and want to plan your trip out on the town, use this app to find your bus and buy your transit passes on your smartphone. Enjoy the convenience of planning your trip in advance, purchasing your transit pass before you board the bus and then using it when you’re ready to ride!
rideRTC Features
- Buy and use your transit pass
Purchase an RTC transit pass from the convenience of your phone anywhere, anytime, and use it on board any route. - Plan your trip
Plan your next trip using transit with detailed step-by-step information. - Find your bus
Get arrival information about routes and bus stops near you and where you want to go. - Access your account online
Visit our online portal to purchase passes and view past info. - Customer assistance
Call RTC customer service directly from the app.
Save time and pre-purchase your passes now. The app is FREE from the Google Play Store or Apple App Store. Before you can use the app to purchase tickets, you must complete a one-time account setup.
Activate your pass before boarding the bus
All passes are delivered to your mobile wallet on your smartphone within the app. Most digital passes purchased through rideRTC require the customer to activate the pass prior to use, except the 15 Day and 30 Day digital passes, which are active from the point of purchase. You must scan your digital pass on the validator, but may be required to show the pass on your smartphone to the bus driver or fare enforcement officer when requested, or when the validator is malfunctioning.
NOW you can pay with cash! Quick. Contactless. Convenient.
Load cash onto your rideRTC account at nearly 350 locations across the Las Vegas Valley. Simply show the barcode at any participating vendor, tell them the amount of cash you want to load, and the cashier will add it to your account. Your balance will be waiting for you once you're ready to purchase a pass.
Find a list of locations here (please note that locations are subject to change) or check the retailers' websites for the most up-to-date information.
Frequently Asked Questions
Smartphone App
We recommend you use the rideRTC or Transit app to view your bus in real-time and receive predictive arrival information. Once you have selected the route you are waiting for, clicking the GO button will allow you to set a reminder if you are not already at your bus stop and it will keep you informed of any new information should something change with the bus you are tracking.
Text Message
Even if you don’t have a smartphone, we provide predictive arrival times for all our bus stops via text message. You can get the latest predicted arrival times by texting us your stop number. For example, if you’re at stop 2121, just text rideRTC 2121 to 41411 and you’ll receive the next predicted arrival times at that stop.
Over The Phone
Our automated phone service will provide the same predicted arrival times. Call us at 702-228-RIDE (7433) and select your language and press 1 for the next bus arrival times. You will be asked to say or type in your bus stop number and select which route you are waiting for.
rideRTC offers 2-Hour, 24-Hour, 7-Day, 15-Day and 30-Day passes on all residential routes. 2-Hour, 24-Hour, and 3-Day passes are available for the Deuce on the Strip route.
rideRTC mobile passes can be used on all RTC routes including Deuce on the Strip. RTC mobile passes cannot be used on the Las Vegas Monorail or any other service not provided by the RTC.
Most passes purchased through rideRTC require the customer to activate the pass prior to use. If the pass is not activated immediately, it will remain in the customer's account for 30 days before it auto-activates.
The 15 day and 30 day passes are the only passes that activate upon purchase through rideRTC.
Most digital passes purchased through rideRTC require the customer to activate the pass prior to use, except the 15 Day and 30 Day digital passes, which are active from the point of purchase.
In order to use the rideRTC app you must use a supported device and meet the minimum system requirements. Some phones have settings in place that do not allow apps to be downloaded while on cellular networks. If you are having trouble downloading the app, try to do so by using Wi-Fi before further troubleshooting. If you continue to experience issues with the rideRTC app, please contact customer service at (702) 228-7433.
Minimum operating system:
Android 4.4.2 or higher
iOS 8.0 or higher