Paratransit Trip Planning2023-04-04T12:40:40-07:00

Paratransit Trip Planning

We offer two different services to help ADA Paratransit clients manage their trips. MyRTCpara is a system that allows you to book new trips, check and cancel existing reservations, track vehicles, access estimated drop-off times and more. And our Paratransit Customer Ride Notification System allows clients to receive reminders about upcoming trips. See below for more detail.

Visit the myRTCpara website to enroll using your client ID, email address and date of birth on file with the RTC. Rides may be scheduled 1-3 days in advance and its recommended allowing two hours between trips to ensure you do not miss your ride. Rides can be canceled up to two hours in advance. 

Watch the tutorial video below for a play by play on how to use myRTCpara:

Paratransit Customer Ride Notification System

The Regional Transportation Commission of Southern Nevada (RTC) has introduced the Ride Notification System* for ADA Paratransit clients to schedule reminders the day before a scheduled trip and vehicle arrival updates on the day of service. Customers may choose to receive an e-mail notification or a text message to a mobile device.

For more information please call customer care at 702-228-4800.


Abbreviations Used

EB – Eastbound
FS – Farside (Past the intersection)
LVB – Las Vegas Blvd.
NB – Northbound
NS – Nearside (Before the Intersection)
SB – Southbound
WB – Westbound

RTC Paratransit Bus

New Paratransit Payment Portal
Purchase your Paratransit pass online and get instant updates to your account.

No Show Policy
If a customer fails to cancel a trip or board the vehicle within the allotted time frame, they may incur penalty points.

Contact Us

Paratransit Customer Service
OR TDD 702-676-1834
Mon. – Sun.: 7 am – 6 pm

Certification Office

Lost & Found

See our FAQ page

Paratransit Call Before You Move

Call Before You Move
Ensure all pick-up and drop-off locations are within the Paratransit service area in order to continue to receive Paratransit service.

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