Visiting from out of town? New to town? Your first ride has never been easier. These tips help make it even easier to ride RTC.
Boarding a Vehicle
RTC transit vehicles stop only at posted stops or shelters. Many stops serve more than one route, so it is important that you check the vehicle header sign for the route number and direction you desire.
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Exiting the Vehicle
One block before your last stop, signal the driver to let you off by pushing the button located on the standee pole, next to the seats. If you are not familiar with the area, ask the driver to call out your streets as it approaches.
NOTE: If requested by any passenger, and in accordance with the ADA, drivers will announce major stops, transfer points with other fixed routes, other major intersections and destination points, and intervals along a route sufficient to permit individuals with visual impairments or other disabilities to be oriented to their location.
At your stop, look around your area so you do not leave anything behind. Exit via the rear door whenever possible so as not to block the way for incoming passengers. For your safety, and that of others around you, hold onto the door handles until you clear the door. For persons with disabilities, all vehicles come equipped with wheelchair ramps and front-door kneeling devices which may be used upon request. For customers with bikes, please use the “Stop Request” button with a bike icon to alert the driver that you need to unload your bike at the stop.
Using the Transit Guide
The RTC Transit Guide helps passengers plan a trip using a map and schedule of all routes. You can also find various useful information throughout the Transit Guide.
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New Transit Riders
Ready to take your first trip on Transit? Learn the three basic steps you need to know before you head to the street for your first transit ride.
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The Regional Transportation Commission of Southern Nevada (RTC) strives to provide a safe, comfortable commute for all transit customers and all RTC transit passengers are asked to adhere to the RTC customer code below.
As a rider on the RTC transit system, I will:
- Wear a shirt and shoes at all times
- Have exact change ready as the driver cannot make change
- Refrain from eating or drinking on the bus and have all drinks and food contained in spill-proof containers
- Wear headphones when using any electronic devices with audio capabilities
- Not distract the driver and stay behind the yellow line while the bus is in motion
- Yield the seats near the front of the vehicle or designated seats for senior and disabled customers
- Stay clear of doorways and stairwells
- Refrain from fighting, using vulgar or offensive language, pushing, shouting or participating in rough behavior
- Remove children from strollers and fold down strollers
- Not smoke on the bus
- Not sleep on the bus
- Not bring onto the bus certain restricted items, including used gasoline cans, car batteries and tires, and any object too large to fit between passenger seats
- Not bring onto the bus any cart that cannot be folded or put between the seats
- Keep skateboards, scooters and skates under control, and ensure these items do not block aisles
- Keep aisle clear of grocery bags or other packages
- Respect that service animals are welcome and ride free of charge.
- All other animals must be in a cage with a secured covered top and will be allowed on the bus contingent upon open space not occupied by other passengers. If a seat is required for a pet, full adult fare will be charged.
NEVADA STATE LAWS ON BUS CONDUCT:
Under Nevada Revised Statute 200.471, a person who commits an assault upon a transit operator with a deadly weapon or presents the ability to use a deadly weapon is subject to imprisonment in the state prison for a minimum term of not less than one (1) year and a maximum term of not more than six (6) years, or a fine of not more than $5,000, or both fine and imprisonment.
Under Nevada Revised Statute 200.481, a person who commits a battery upon a transit operator is subject to imprisonment in the state prison for a minimum term of not less than two (2) years and a maximum term of not more than ten (10) years, a fine of not more than $10,000, or both fine and imprisonment.
We appreciate your cooperation to help make everyone’s RTC riding experience a pleasant one.
Customers with Disabilities
Operators must attempt to manually deploy the ramp if the ramp motor is not working.
- You may position your wheelchair anywhere in the securement area according to the designated vehicle design.
- Wheelchairs must be secured while you ride and operators must secure/unsecure your wheelchair.
- Lap belts will be offered, but are not required.
- You cannot be denied transportation if you do not have S.A.F.E. securement straps. RTC can provide them. Call (702) 676-1767 for an appointment.
- The operator will stop and inform you if all securement locations are in use.
- The operator will ask customers seated in the securement area to move, but cannot force them to do so.
- If your wheelchair cannot be boarded and the next bus will not arrive for more than one hour, the driver will notify you that alternate transportation will be requested to pick you up.
- Operators will not complain to other riders about boarding passengers with disabilities.
- Operators will announce specific stops when requested, transfer points with other fixed routes, other major intersections and destination points, and intervals along a route sufficient to permit individuals with visual impairments or other disabilities to be oriented to their location.
The RTC developed these policies consistent with guidance provided in the Americans with Disabilities Act (ADA) Guidance Circular FTA C 4710.1 and the Federal regulations set forth in Part 37 of Title 49 of the Code of Federal Regulations.
RTC Customer Service 702-228-RIDE(7433) TDD 702-676-1834
Bike & Ride Transit
All Regional Transportation Commission of Southern Nevada (RTC) vehicles serving the Las Vegas Valley are equipped with a bicycle rack that can accommodate up to two or three bikes and there is no additional cost to bring a bike along for a ride.
Sorry, no tricycles or tandem and gas powered bicycles can be placed in the racks. Riders are responsible for the loading and unloading of their bikes. The RTC is not responsible for loss, damage or theft.
Loading Your Bicycle on Transit Vehicles
See photo demonstration below. As the bus approaches, please have the bicycle ready for loading. Remove water bottles, pumps or any loose items that might fall off and inform the bus operator before putting the bicycle on the rack. Prior to departing, also inform the bus operator a bicycle will be removed from the rack. For safety reasons, the operator may not get off the bus to assist.
Bicycle Racks on RTC Transit
- As you lift the metal handle, pull down on the bicycle rack.
- Before loading your bicycle onto the rack. Position your bike in the slots closest to the vehicle when available.
- Lift your bicycle onto the rack. Position your bike in the slots closest to the vehicle when available.
- Fit both the front and back tire into the appropriate slots labeled “front wheel here” and “back wheel here.”
- Pull the hold down bar out and place it over your front tire to secure your bicycle on the rack.
Unloading your bicycle
For safety reasons, it is very important to tell the operator before unloading your bicycle. Riders are responsible for the loading and unloading of their bicycles and the RTC is not responsible for loss, damage or theft.