RTC Mobility Trained and ADA Paratransit Customers:
Your time is important!
Paratransit passengers should be ready to depart at any time during their scheduled pick-up window. If the Paratransit vehicle arrives early, passengers are allowed to board early, but do not have to board ahead of the scheduled window. Passengers WILL NOT be penalized for not boarding early. If the driver arrives early, the driver will wait until the passenger’s pick-up window begins. Once the window begins, a passenger has five minutes to board the vehicle.
Don't forget to tap your I.D. as you board
When boarding fixed route vehicles, Regional Transportation Commission of Southern Nevada (RTC) customers who use their RTC-issued Paratransit I.D., Reduced Fare I.D., Veterans I.D. and Mobility Trained I.D. will be asked to tap the card on the electronic validator to ride fixed route. The validator is located on the pole right inside the front door of the vehicles.
This means there are now three steps customers with Reduced Fare I.D., Veterans I.D. and Mobility Trained I.D. need to follow when boarding. First, show the transit operator the RTC-issued I.D. card to prove eligibility for the reduced fare rate. Second, swipe the pass to pay fare or insert money in to the farebox. (Paratransit customers would skip this step.) Third, tap your RTC-issued I.D. card on the electronic validator.