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Paratransit & Accessibility

Mobility Training
Mobility Training2023-04-04T12:47:32-07:00

Mobility Training

Mobility training is a free one-on-one or group training program to help people with disabilities and senior citizens learn to use Regional Transportation Commission of Southern Nevada (RTC) fixed-route transit service safely and properly. Mobility training is meant to aid people in developing the skills and confidence necessary to travel independently. 

Want to know more about the program? Click on the image below to flip through the virtual pages of our Mobility Training E-book, which has success stories from those who have benefitted from the training.

Jim Shampoe, Mobility Training Supervisor, gives a tour of The Mobility Training Center (MTC) – a 14,700-square-foot facility located at the RTC’s Sunset Maintenance Facility: 5165 W. Sunset Rd. in the southern part of the valley. The RTC’s transit Route 103 – Decatur provides service to the facility. 

Department of Employment, Training, and Rehabilitation

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For Senior Centers and Senior Living Communities

The Regional Transportation Commission of Southern Nevada (RTC) offers a free on-site training for senior citizens who are interested in maintaining their independence by using the fixed route city buses. We know that asking family members and friends for rides may be difficult at times; therefore, let us teach your seniors everything that they need to know about riding the city buses. RTC will demonstrate how easy, affordable and safe riding can be!

The RTC will come to your senior center or senior living community to conduct a group training for the seniors.  Here is what’s included in the Seniors on the GO training:

  • PowerPoint presentation about the RTC Fixed Route Transit Services
  • How to use the transit guide and pocket map (FREE guides and maps included with training)
  • How to route your trip using the transit guide and/or RTC Mobile App
  • Finding the closest bus stop to your home and destination
  • FREE demo ride on a city bus (request a city bus to be brought onto your site)
  • Demonstration of how to use the fare box and request your stop
  • How to safely enter and exit the bus with a mobility device
  • FREE reduced fare ID cards for all eligible seniors attending the training

Those who are interested in the Seniors on the GO training, we ask that you have at least 10 or more seniors attend the training.  Training dates and times may vary. The length of time for the training is about 2 hours. This includes the PowerPoint presentation, free demo ride on the bus and reduced fare ID forms.

*NOTE: Another option is to take a field trip with your seniors to our Mobility Training Center. The Mobility Training Center has a large classroom where we are able to conduct the training. Not only will the seniors get the full training, they will also get a tour of the Mobility Training Center, where they can see what other services the RTC offers. Please let us know if you are interested in this option.

Seniors on the GO Referral Form

If you would like to schedule a Seniors on the GO training, please complete the referral form below and an RTC mobility specialist will contact you.

Seniors On The Go

The Regional Transportation Commission of Southern Nevada (RTC) offers Clark County School District (CCSD) high schools and middle schools free mobility training for students who are part of the Special Education Program. This training will provide the students and teachers with information about the RTC Fixed Route Transit Services and how to use this city bus system safely and properly. Mobility training is directed to assist people in developing the confidence necessary to travel independently. What is provided in the training?

  1. Powerpoint presentation about RTC Fixed Route Transit Services (city bus)
  2. Review of transit guide and pocket guide map
  3. Trip routing using rideRTC mobile app.
  4. Use of the farebox, ticket validator and ticket vending machine (TVM)
  5. Tour of the Mobility Training Center (MTC)
  6. Free reduced fare I.D. cards for all students who complete the training

Our classroom setting can accommodate up to 20 people total (students and staff). Training may be provided Monday-Thursday. Approximate time for training is 2 hours. The mobility instructor can also provide a demo trip with the students and teachers at a later date. This trip will consist of traveling from their schools to a specific destination of the teacher’s choice. *NOTE: If you can’t come to us, we can have a mobility specialist provide the training at your school.

CCSD Referral Form

If you would like to schedule RTC Mobility Training, please complete the CCSD referral form below and a mobility instructor will contact you.

CCSD Mobility Training

FAQs

Am I eligible for the service?2019-05-31T09:28:26-07:00

If you are a person with a disability or a senior citizen and you are unfamiliar with the RTC’s transit system, you may call the RTC’s mobility instructors to set up an in-home, in-person assessment. A mobility instructor will determine your eligibility for the program and be able to get a better understanding of the type of training you will require.
Who will conduct the mobility training?2019-05-31T09:28:11-07:00

A qualified RTC transit mobility instructor will provide the training you need. RTC mobility instructors have in-depth experience with all RTC fixed-route transit service and will ensure that training is safe, easy, comfortable and fun. The RTC instructor will work with your schedule to make sure it is as convenient as possible for you.
What will I learn?2022-10-25T11:48:33-07:00

During the training period, you will be taught how to get to and from transit stops, learn important riding techniques, emergency procedures and how to get to and from specific destinations. The RTC mobility instructor will work with you to plan out your trips using the Transit Guide and/or the RTC Mobile App and you will be taught how to maneuver your mobility aid, if necessary, on and off RTC transit vehicles using devices such as ramps, lifts, priority seats and securement straps. You will also learn how to deal with certain situations such as what to do if you miss your ride, get on the wrong bus or get lost.

How long will the training last?2019-05-31T09:27:32-07:00

The time spent on training is based on an individual’s need. An RTC mobility instructor will spend as little or as much time as needed to get you to the point where you are comfortable traveling on your own.
What are the benefits of mobility training?2019-05-31T09:27:16-07:00

Mobility training will provide you with the independence you desire and enable you to travel where you want, when you want. As an independent traveler, you will be able to rely less on family and neighbors and have the freedom to plan your trips according to your own schedule. Using fixed-route transit service is less expensive than driving, using Americans with Disabilities Act (ADA) Paratransit or taxi service, and you will not have to schedule your trips in advance.
How do I get started?2019-05-31T09:26:57-07:00

You can start by calling an RTC mobility instructor at (702) 676-1767 to set up an appointment for your in-home assessment. When you call, please be prepared to provide your name, address and telephone number. You may also be asked some general questions about your past experience using transit. If there is a specific route or destination you are particularly interested in, you may want to mention that to the RTC mobility instructor when you call to set up your appointment.

Have more questions?

See our comprehensive FAQ page for answers.

Abbreviations Used

EB – Eastbound
FS – Farside (Past the intersection)
LVB – Las Vegas Blvd.
NB – Northbound
NS – Nearside (Before the Intersection)
SB – Southbound
WB – Westbound

Contact Us

Paratransit Customer Service
702-228-4800
OR TDD 702-676-1834
Mon. – Sun.: 7 am – 6 pm

Mobility Training Office
702-676-1767

Certification Office
702-676-1815

Lost & Found
702-228-4800

Have Questions?
See our FAQ page

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