Fund Your Account
Ride On-Demand clients that utilize a smartphone app will set up their own account with their own debit or credit card information for payment.
Clients who must prepay for their trips may fund their accounts by using the RTC On-Demand App on smartphones, by accessing the website via a computer or tablet at book.rtcondemand.rideco.com, by making payments in person at 600 S Grand Central Parkway Monday through Thursday 7 AM to 5:30 PM, or by mailing in checks or money orders to 600 S Grand Central Parkway. Clients must allow sufficient processing time for mailed funds to be credited to their accounts.
For assistance in setting up payment information in the app or on the website clients may call Ride On-Demand Customer Service at (702) 676-1801.