Ride On-Demand Program
The Ride On-Demand Program is an on demand transportation service available to a select group of RTC Paratransit customers. This program allows customers to schedule a ride within minutes, without having to wait for a pick-up time. The Ride On-Demand Program will operate in conjunction with all existing RTC services and participation in the Program will not affect RTC Paratransit eligibility
Quick Links
- Fund My Account – For Clients who do not book rides with a smartphone app.
- Frequently Asked Questions (PDF)
- Service Guide
Program Benefits
- The Ride On-Demand Program allows clients to schedule a ride within minutes.
- Clients may book trips 24 hours a day, 7 days a week, by using the Lyft or RTC On-Demand Apps, by booking on the RTC On-Demand website via a computer or tablet, or by calling the Ride On-Demand Customer Service line at (702) 676-1801.
- The wait time may be as little as five minutes.
- Ride fares are often the same as RTC Paratransit.
- On-Demand service results in greater convenience and flexibility when scheduling medical appointments, work schedules, shopping, etc.
Service Comparison
| Service Type: | RTC paratransit | Ride On-Demand |
|---|---|---|
| Fare | $3 per ride | As low as $3 per ride |
| Booking time frame | Minimum one day in advance – no same day service | On-Demand – Instant request to dispatch ride |
| Day-of wait time | 30 minute window | <