Mobility Training On the Go2024-02-29T11:16:57-08:00

Mobility Training on the GO

The Regional Transportation Commission of Southern Nevada (RTC) now offers a Mobility Training Center on the GO, a specially retrofitted RTC bus that brings mobility trainers and resources directly to the community, meeting clients where they are. The training will help those with disabilities develop skills to navigate traditional bus service, allowing them to travel independently and expand their transportation options.

The Mobility Training Center On The GO will visit organizations and conduct 1.5 hours of group transit training, which will include:

  • PowerPoint presentation about the RTC Fixed Route Transit Services
  • How to use the transit guide and pocket map
  • How to route your trip using the transit guide and/or RTC Mobile App
  • Demonstration of how to use the fare box, ticket validator, and mobile ticketing system
  • How to safely enter and exit the bus with a mobility device
  • Proper mobility device securement
  • FREE mobility trained ID cards for all eligible customers

To schedule training, please call 702-676-1767 or fill out the form below. The Mobility Training Center On The GO is available Monday-Thursday.

Online Sign up Forms

FAQs

Am I eligible for the service?2019-05-31T09:28:26-07:00
If you are a person with a disability or a senior citizen and you are unfamiliar with the RTC’s transit system, you may call the RTC’s mobility instructors to set up an in-home, in-person assessment. A mobility instructor will determine your eligibility for the program and be able to get a better understanding of the type of training you will require.
Who will conduct the mobility training?2019-05-31T09:28:11-07:00
A qualified RTC transit mobility instructor will provide the training you need. RTC mobility instructors have in-depth experience with all RTC fixed-route transit service and will ensure that training is safe, easy, comfortable and fun. The RTC instructor will work with your schedule to make sure it is as convenient as possible for you.
What will I learn?2022-10-25T11:48:33-07:00

During the training period, you will be taught how to get to and from transit stops, learn important riding techniques, emergency procedures and how to get to and from specific destinations. The RTC mobility instructor will work with you to plan out your trips using the Transit Guide and/or the RTC Mobile App and you will be taught how to maneuver your mobility aid, if necessary, on and off RTC transit vehicles using devices such as ramps, lifts, priority seats and securement straps. You will also learn how to deal with certain situations such as what to do if you miss your ride, get on the wrong bus or get lost.

How long will the training last?2019-05-31T09:27:32-07:00
The time spent on training is based on an individual’s need. An RTC mobility instructor will spend as little or as much time as needed to get you to the point where you are comfortable traveling on your own.
What are the benefits of mobility training?2019-05-31T09:27:16-07:00
Mobility training will provide you with the independence you desire and enable you to travel where you want, when you want. As an independent traveler, you will be able to rely less on family and neighbors and have the freedom to plan your trips according to your own schedule. Using fixed-route transit service is less expensive than driving, using Americans with Disabilities Act (ADA) Paratransit or taxi service, and you will not have to schedule your trips in advance.
How do I get started?2019-05-31T09:26:57-07:00
You can start by calling an RTC mobility instructor at (702) 676-1767 to set up an appointment for your in-home assessment. When you call, please be prepared to provide your name, address and telephone number. You may also be asked some general questions about your past experience using transit. If there is a specific route or destination you are particularly interested in, you may want to mention that to the RTC mobility instructor when you call to set up your appointment.

Abbreviations Used

EB – Eastbound
FS – Farside (Past the intersection)
LVB – Las Vegas Blvd.
NB – Northbound
NS – Nearside (Before the Intersection)
SB – Southbound
WB – Westbound

Contact Us

Paratransit Customer Service
702-228-4800
OR TDD 702-676-1834
Mon. – Sun.: 7 am – 6 pm

Mobility Training Office
702-676-1767

Certification Office
702-676-1815

Lost & Found
702-228-4800

Have Questions?
See our FAQ page

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