Paratransit Report Card
The RTC offers paratransit service to customers with physical, cognitive or visual impairments and are not functionally able to use the RTC’s fixed route transit service independently. All who request eligibility for paratransit service must be certified, which may entail an in-person interview and possible functional assessment. Below is a summary of annual statistics from fiscal year 2024.
Paratransit and Specialized Services
1.66
millionPassenger Trips
The RTC made 1.66 Million paratransit passenger trips in FY 2024 (a trip equates to one person going one way).
88.7
percentOn-Time Performance
Average on-time performance for paratransit rides was 88.7% during FY 2024. Being “on time” means arriving within the designated 30-minute pick-up window.
29
thousandVeteran Trips
The RTC made 29,232 trips through the Veterans Medical Transportation Network program in FY 2024 (a trip equates to one person going one way).
51
thousandSenior Rides
The RTC made 51,131 trips with senior transportation services in FY 2024.
3
thousandRiders
Approximately 3,485 individuals are certified paratransit riders during FY 2024.
734
Mobility TrainedThe RTC trained 734 customers in FY 2024 to use public transit at our Mobility Training Center.
306
Students TrainedDuring FY 2024, RTC staff trained 306 students from the Clark County School District to help them transition to adulthood.
2
thousandInterviews
During FY 2024, Certification conducted 2,047 in-person interviews.
$3
Paratransit FareParatransit customers pay a $3 fare for each trip.
$37.61
dollarsCost Per Trip for Paratransit
During FY 2024, the cost per paratransit trip was $37.61.
$62.6
millionService Cost
The total cost of service for FY 2024 was $62.6 Million.
$19.23
dollarsCost Per Trip for Senior Services
During FY 2024, the cost per trip for senior services was $19.23.
$.50
SilverSTAR & FDR RoutesSenior customers pay $.50 cents of fare for SilverSTAR & FDR routes.
