Paratransit Trip Planning2021-07-15T10:37:05-07:00

Paratransit Trip Planning

We offer three different services to help ADA Paratransit clients manage their trips. MyRTCpara is a system that allows you to book new trips, check and cancel existing reservations, track vehicles, access estimated drop-off times and more. RTC RideCheck, is system that allows you to book new trips as well as confirm and cancel existing reservations using saved addresses. You are able to request up to ten (10) addresses to be added to your account. And our Paratransit Customer Ride Notification System allows clients to receive reminders about upcoming trips. See below for more detail.

Visit the myRTCpara website to enroll using your client ID, email address and date of birth on file with the RTC. Rides may be scheduled 1-3 days in advance and its recommended allowing two hours between trips to ensure you do not miss your ride. Rides can be canceled up to two hours in advance. 

Watch the tutorial video below for a play by play on how to use myRTCpara:


Please fill out our online Address Request form.  We ask that you provide cross streets, complex name, suite #, whether the location is a private residence or a business, gate code, and any additional information that might assist our drivers in finding your location. Once submitted, your request will be processed