Paratransit Customer Ride Notification System

The Regional Transportation Commission of Southern Nevada (RTC) has introduced the Ride Notification System* for ADA Paratransit clients to schedule reminders the day before a scheduled trip and vehicle arrival updates on the day of service. Customers may choose to receive an e-mail notification or a text message to a mobile device.

*Customers must have a valid e-mail address to sign up for the notification system

Sign Up on Our Ride Notification Page

Frequently Asked Questions (FAQs)

What is the Paratransit Customer Ride Notification System?

The Regional Transportation Commission of Southern Nevada (RTC) has introduced the Ride Notification System for ADA Paratransit clients to schedule reminders the day before the scheduled trip and vehicle arrival updates on the day of service.

What are my options for notification?

Customers may choose to receive an e-mail notification or a text message to a mobile device. Please note that standard text message rates apply when selecting the text message notification.

Will the text notification work for all cell phone carriers?

All cell phone carriers will support the text notification but standard text message rates apply.

How do I sign-up?

Customers may sign-up for the Ride Notification System by visiting the RTC Website at rtcsnv.com and clicking the link in the scrolling announcements. Customers may also visit Ride Notification System directly to access the Ride Notification System online. First time customers will need to complete a registration form. Customers may also call (702) 228-4800 for assistance with the sign-up process.

How do I set-up my notifications?

Setting up notifications is easy. Log into the Ride Notification System online and select your notification preferences. Preferences can be set-up by day of the week, time of day and notification via e-mail or text message. Customers will need to provide a valid e-mail address or mobile phone number to receive notifications.

What if the notification system isn’t working?

If customers are not receiving the notification e-mails or text messages, please log into your Ride Notification System account and ensure the alert check boxes and correct day of the week or time of day have been selected. If you have more issues, please contact RTC customer service at (702) 228-4800 to troubleshoot the problem.

Where do I go for more information?

For more information on the Paratransit Customer Ride Notification System, visit rtcsnv.com or call RTC Customer Service at (702) 228-4800.