Pandemic P’s and Q’s

2022-01-13T17:44:42-08:00| Categories: Blog| Tags: |

As we enter the second year of the COVID-19 pandemic, we are reminded of the unprecedented times we are still currently living through. Just like many other businesses, we’ve had to reshape how we think of protocols and our best practices to ensure the safety of our customers. The health and safety of both our riders and our drivers remain a top priority, and we are continuing to strengthen our efforts to help safeguard the spread of the virus.

With the recent surge in Omicron cases in Southern Nevada, we would like to share the following friendly reminders when riding transit so that we can work together to help keep our riders, drivers and overall community safe:

1. Wear a mask

Currently, CDC prevention measures continue to apply to all travelers, including those who are vaccinated. All travelers are required to wear a mask on all planes, buses, trains, and other forms of public transportation traveling into, within, or out of the United States and in U.S. transportation hubs such as airports and stations. Yes, that applies to our buses too!

Failure to comply may result in denial of boarding and/or removal.

2. Pay attention to any symptoms you may be experiencing

We ask that you avoid travel if you are not feeling well or showing any COVID-19 symptoms, and if possible, to limit your travel to essential trips during this particularly difficult time. 

3. Keep it contactless

We offer a contactless payment option so riders can purchase bus passes – by cash, through the rideRTC app, or any partner app like Transit, Lyft and Uber. This new feature allows for a quick, convenient and contactless way to ride. Using the apps, users can also plan trips and stay up-to-date on any service delays.

4. Be Respectful to Drivers and Passengers

We want to ensure the safety and protection of both our riders and drivers during this unprecedented time. Keolis and MV Transportation drivers are essential workers who continue to move millions of Southern Nevadans across the valley. For those who may experience delays due to pandemic-related issues, please do not blame the delay in service on your bus driver. They are working hard to cover extra shifts to try to provide us with reliable service.  

We’re committed to keeping Southern Nevada healthy and moving, and are still implementing numerous COVID-19 precautions, including federally mandated masks, nightly vehicle sanitation, ion air-cleaners and micro-bacterial shields applied to seats and high-touch surfaces to eliminate bacteria and mold. To see all of the measures in place, check out the RTC’s 14-Point Plan, visit:

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