myRTCpara: New service for paratransit trip planning

2021-07-15T13:05:22-07:00| Categories: Blog| Tags: |

To make paratransit trip planning more convenient and easy to use, we launched a new digital tool to enhance the online booking process for paratransit certified customers and caretakers. The myRTCpara website allows them to book new trips, check and cancel existing reservations, track vehicles, access estimated drop-off times and more.

Additional features available on myRTCpara:

  • Ride notifications (email, text)
  • Driver information
  • Options to include comments or instructions for pick-ups
  • Trip history
  • Account history

To further enhance the paratransit riding experience, the RTC is working to develop a myRTCpara mobile app set to launch by fall 2021. Meanwhile, the web portal is available via computer, tablet and smart phone browser. RTC paratransit certified customers can log into to enroll and get started.

To learn how to use myRTCpara, watch the tutorial video:

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