In our ongoing commitment to customer safety, we developed the Transit Watch app to make reporting inappropriate or suspicious activity quick, easy and even anonymous. This feature has now been around for over a year as part of the already existing rideRTC app.

Transit Watch is successfully helping identify potential suspects to Southern Nevada law enforcement, and it is instrumental in providing another line of communication for feedback concerning potential safety hazards. 

Recently, a customer provided a picture of a suspect behaving inappropriately on a vehicle.  The activity was forwarded to law enforcement and immediate action was taken.  In another report, a customer highlighted some damage to one of our buses that may have easily gone unnoticed, but instead was quickly repaired. 

This reported information is sent to law enforcement or the RTC security control center, which is monitored 24-hours a day, 7-days a week.

 In addition to helpful videos detailing the different signs of suspicious activity, transit customers also have the ability to take photos of the observed situation or hazard to include with their report.

Since the release of the app in December 2018, there have been more than 4,900 downloads.  Get the free app by searching ‘RTC Transit Watch’ in the app store on your smart phone.