Veterans Medical Transportation Network / Downtown & Veterans Medical Center Express

The Veterans Medical Transportation Network (VMTN) provides effective and efficient transportation to Veterans throughout Southern Nevada.  This service gives a viable option to Veterans who are in need of medical related transportation and includes transport to but not limited to VA clinics, primary care physicians and the Veterans Medical Center.  This program provides a one-call option for Veterans needing transportation to and from medical appointments.  The goal of the VMTN is to provide transportation to all in need of the service and is constantly looking for ways to maximize the limited funding for the program.  This first come first serve program will continue to serve as a much needed transportation and is constantly looking for ways to provide a more efficient and reliable service to those who gave so much in defending our nation.

Am I eligible for service?
If you are eligible to receive treatment as VASNHS or have a medical appointment, you are eligible for this service. You and your family members must have a valid ID or documentation at time of pick-up and the card must be shown to the driver before being transported. Valid ID cards include: Veterans Affairs ID, Military ID (DD 214), and Military Dependent ID (DD1173).

How do I register or learn more about VMTN?
You can register online or contact Veterans Medical Transportation Network at (702) 678-VETS (8387) or (702) 676-1834 (TDD) to ask questions, leave comments or suggestions. Or write to:

RTC Specialized Services
600.S. Grand Central Pkwy.Ste.350
Las Vegas,NV89106
Attn: VMTN Customer Service

Can I request transportation online?
Registered clients can request a trip online between 1 and 14 days in advance.

2014 Veterans Medical Transportation Network Rider’s Guide (PDF)

Downtown & Veterans Medical Center Express (DVX)

In a continued effort to maximize available resources the VMTN also works in coordination with the RTC fixed route bus service. The Downtown & Veterans Medical Center Express (DVX) route provides an alternative to the regular door-to-door service when going to the Veterans Medical Center.  This service connects with other VMTN shuttles at the Bonneville Transit Center (BTC) in downtown Las Vegas.

Please note that the RTC website uses Google Transit to plan transit trips. Google Transit may indicate that there is additional walking time after arriving at the Veterans Medical Center; however this is not accurate. The (DVX) arrives on site at the Veterans Medical Center northeast entrance.

Title VI Policy Statement

Title VI of the Civil Rights Act of 1964 states:
“No person in the United States shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.”

The RTC and its partners and grantees are committed to complying with the requirements of Title VI in all of its federally funded programs and activities.

Making a Title VI Complaint
Any person who believes he or she has been aggrieved by an unlawful discriminatory practice under Title VI may file a complaint with the RTC. Any such complaint must be in writing and filed with the RTC within 180 days following the date of the alleged discriminatory occurrence. For information on how to file a complaint, please contact:

Lisa McKinnis
600 S. Grand Central Parkway, Suite 350
Las Vegas, NV 89106
(702) 676-1601 (phone)
(702) 676- 1518 (fax)
McKinnisL@rtcsnv.com

Title VI Procedures
Title VI Complaint Form
Title VI Complaint Form Spanish Version