Paratransit & Accessibility

The Regional Transportation Commission of Southern Nevada’s (RTC’s) Paratransit Service is a shared-ride, door-to-door program available for those who are functionally unable to independently use the RTC’s fixed-route system either all of the time, temporarily or under certain circumstances. All Paratransit customers are eligible and encouraged to use fixed- route services. Paratransit ID card holders can ride any fixed route or express route free of charge.

The reservation-based door-to-door service is available to customers who have been deemed eligible through an evaluation process which is based on one’s ability to use the fixed-route system and is determined through an in-person functional ability assessment process. Disability alone does not determine eligibility. The functional assessment includes a mock trip to and from the bus and evaluates skills such as balance, strength, coordination and range of motion.

The RTC Paratransit Service operates 24 hours a day, 365 days per year. The system operates within the urbanized area of Clark County as required under the Americans with Disabilities Act (ADA). Areas that are not serviced by RTC fixed-route services may not have service through RTC Paratransit Service.

Audio Paratransit Riders Guide (45 MB MP3)

Effective August 1, 2014 Paratransit and Mobility trained riders are required to swipe your Paratransit or Mobility Trained photo ID card through the vehicle farebox each time you board.

New Paratransit / Mobility Trained Customer Policy

To learn about the 22 / 46 single ride paperless pass read our FAQ’s

Paratransit FAQ (PDF)

Paratransit_FAQ Spanish (PDF)

Important Phone Numbers

  • RTC Paratransit Customer Service: 702-228-4800 or TDD 702-676-1834
    (Hours of operation 7am – 6pm, everyday)
  • RTC Certification Office: 702-676-1815
  • Lost & Found: 702-228-4800

RTC Paratransit Fares (Effective July 1, 2013)

Effective January 1, 2013 punch cards are no longer be accepted

Type
Amount
Base Cash (one-way)
$3
4 Single Ride Coupon Booklet
$12
10 Single Ride Coupon Booklet  $30
22 Single Rides  $40
46 Single Rides  $80
A personal care attendant FREE

NOTE: Passengers are responsible for paying their fare at the time of boarding. Failure to do so may result in the customer not being transported. Companions are charged at the same fare amount as the ADA passenger. Please have the exact fare ready. Drivers do not make change or accept checks.

Paratransit 22/46 Single Ride Passes
22/46 Single ride passes can be purchased at:

The RTC Administration Building
600 S. Grand Central Pkwy.

By mail, send a check or money order to:

RTC ADA Paratransit Services
ATTN.: Accounts Receivable
600 S. Grand Central Pkwy. Suite 350
Las Vegas, NV 89106

Sorry, we cannot accept out‑of‑state checks or third-party checks. Checks must be pre‑printed with your name and address. Fares must be paid at the time of boarding a vehicle.[/expand]

 

Order Passes Online

 

Useful Links

The following links are for state funded Web sites which provide up-to-date information and resources you may find useful:

Nevada Care Connection - This Web site is a clearinghouse of information provided by the The Continuum (funded by the Aging and Disabilities Services Division) to support and assist caregivers.

Nevada 211 - This Web site contains information on the Nevada 211 program.  Nevada 211 is a statewide provider of information on health and human services. Nevada 211 was formed through a coalition of United Way of Southern Nevada, United Way of Northern Nevada and the Sierra, the State of Nevada, HELP of Southern Nevada and Crisis Call Center.