Paratransit and Accessibility The Regional Transportation Commission of Southern Nevada’s (RTC) paratransit service is a shared-ride, door-to-door program available for those who are functionally unable to independently use the RTC’s fixed-route system either all of the time, temporarily or under certain circumstances. All paratransit customers are eligible and encouraged to use fixed- route services. Paratransit I.D. card holders can ride any fixed-route or express route free of charge. About  |  Fares  |  For Visitors  |  Additional Resources  |  Reasonable Modification About The reservation-based door-to-door service is available to customers who have [...]

Rider Guide Paratransit Riders Guide Americans with Disabilities Act of 1990 (ADA) Paratransit Services is a shared-ride, public transportation service for people with disabilities, as required by federal law, who are functionally unable to independently use the RTC fixed route services. The RTC strives to provide safe and reliable service for all members of the community, and is committed to providing customers with the most up-to-date information available. You will find within this guide information you will need to use the RTC ADA Paratransit Services. Please review this information carefully. If you have [...]

Paratransit Report Card The RTC offers paratransit service to customers with physical, cognitive or visual impairments and are not functionally able to use the RTC’s fixed route transit service independently. All who request eligibility for paratransit service must be certified, which may entail an in-person interview and possible functional assessment. Below is a summary of annual statistics from fiscal year 2022. Paratransit and Specialized Services The RTC made 1,190,123 paratransit passenger trips in FY 2022 (a trip equates to one person going one way).  Average on-time performance for paratransit rides was [...]

Paratransit Trip Planning We offer two different services to help ADA Paratransit clients manage their trips. MyRTCpara is a system that allows you to book new trips, check and cancel existing reservations, track vehicles, access estimated drop-off times and more. And our Paratransit Customer Ride Notification System allows clients to receive reminders about upcoming trips. See below for more detail. Visit the myRTCpara website to enroll using your client ID, email address and date of birth on file with the RTC. Rides may be scheduled 1-3 days in advance and its recommended allowing [...]

Order Paratransit Passes Online Customers can purchase passes and coupon books online using the new Paratransit Purchase Web Portal with a credit or debit card. Click here to sign-up! Currently, coupon books ordered online are delivered through USPS mail and sent to the address provided by the purchaser. The RTC is not responsible for the delivery of passes purchased online once they are postmarked and become the responsibility of the USPS. Online orders are processed upon purchase and the RTC assumes no liability in an order’s shipping and receiving. Passes are non-refundable. Children five years of age [...]

Contact Us Paratransit Customer Service 702-228-4800 OR TDD 702-676-1834 Mon. – Sun.: 7 am – 6 pm Certification Office 702-676-1815 Lost & Found 702-228-4800 Paratransit Riders' Guide Paratransit Rider Guide (MP3)

Please read these terms carefully before using this site Restrictions On Use Copyright Trademarks Disclaimer Third-Party Web Sites Linking to RTC Web site Privacy Policy ADA Complaint - Title II Form ADA Complaint - Title II Form Spanish Title VI Policy Title VI Procedures Title VI Complaint Form Title VI Complaint Form Spanish Title VI Program MPO Report  (September, 2022) Title VI Report RTC Transit (September, 2022) Title VI Language Assistance Plan First Amendment Rights Application Form Title VI Language Assistance Plan (Spanish) First Amendment Rights Application Form First Amendment Rights Addendum A Document Reasonable  Modification The materials on this [...]

Ride On-Demand Program The Ride On-Demand Program is an on demand transportation service available to a select group of RTC Paratransit customers. Ride On-Demand customers can often schedule a ride within minutes. The Ride On-Demand Program will operate in conjunction with all existing RTC services and participation in the Program will not affect RTC Paratransit eligibility. Clients participating in the Ride On-Demand program must be certified for RTC paratransit service. Quick Links Fund My Account - For Clients who do not book rides with a smartphone app. Frequently Asked Questions (PDF) Service Guide [...]

Services For Veterans Veterans Medical Transportation Network for Senior & Disabled Veterans (VMTN) The Veterans Medical Transportation Network (VMTN) provides effective and efficient transportation for veterans between their homes and their Veteran Affairs (VA) approved medical appointments within the RTC service area. Eligibility If you are eligible to receive treatment through the VA Southern Nevada Healthcare System (VASNHS), then you may be eligible to participate in the VMTN program. You must provide valid ID when registering for the program and when boarding vehicles. Valid ID includes your local Nevada Driver’s License or Nevada [...]

Service Area RTC recommends that Paratransit customers ‘Call Before You Move’ to ensure all pick-up and drop-off locations are within the Paratransit service area in order to continue to receive Paratransit service. Customers should call or check online before: Moving to a new apartment or home that is potentially outside of the service area Switching to a new doctor or medical facility that is potentially outside of the service area Making career changes where the worksite is potentially outside of the service area To find out if your pickup and destination addresses are within [...]

Non-Dedicated Service Options (currently UZURV and SilverRide) RTC’s paratransit contractor has partnered with non-dedicated service providers (currently rideshare companies UZURV and SilverRide) to provide added mobility options that will complement the ADA paratransit service. Riders who opt-in can expect either an RTC paratransit vehicle, a UZURV private vehicle, or a SilverRide private vehicle to arrive during your scheduled pickup window for your paratransit ride. Program Details While non-dedicated service (UZURV and SilverRide) may not be directly requested, it can be used as a way to supplement paratransit rides. If a UZURV or SilverRide [...]

Fares & Passes Transit customers are encouraged to download the rideRTC transit app to plan your trip, buy your passes and GO! Passes purchased from unauthorized sources are invalid. All passes are valid on all routes. The RTC is not responsible for lost or stolen passes. Child & Youth Fares Children five (5) years of age and younger ride for free and must be accompanied by a responsible person. Strip and All Access The normal schedule for the Deuce provides premium frequent service approximately every 15 minutes along the Las Vegas Strip [...]

Get Certified The Regional Transportation Commission of Southern Nevada (RTC) in accordance with the Americans with Disabilities Act (ADA), Title II, Section 223, provides Paratransit services to individuals who, because of their disability, are unable to travel on the fixed route system operated by RTC. The ADA of 1990 specifically outlines the criteria to be used by transit agencies when determining eligibility for ADA Paratransit services. This service is designed to provide those with disabilities equal access to public transportation. You may be eligible for the service if, because of a disability: You [...]